Some icons are only available in Font Awesome Pro. Double-check that the icon you want is in the version of Font Awesome you have installed and are using. Also, make sure you are using and referencing the right font/typeface for the job in your text layers, i.e. "Font Awesome 6 Pro" is needed to render pro icons.
Do you have Font Awesome's .otf fonts properly installed and activated?
You'll need a Pro license and to be using Font Awesome v6.2.0 or greater in order to use our Sharp icons.
The ligatures feature isn't working in the desktop app I'm using.
Some desktop apps are known to not support ligatures. Older versions of Microsoft Office are one group. If you're trying to use our ligatures and you've followed all of the instructions properly and done the steps to solve missing icons above, we recommend switching to our glyphs-based method.
The ligatures aren't working in InDesign.
Go into the Paragraph Style menu and enable the Adobe World-Ready Paragraph Composer. You can also change this in your General preferences to have the value stick the next time you create a document.
I'm not sure how to install or manage font files. Can you show me?
Those are there for ninja-level users and for folks who know what to do with SVGs (both in code and on the desktop). We've covered the basics of using SVGs on the desktop, but just a heads up, they've been optimized for production and do not contain groups or multiple objects - only a single path.
My question or issue wasn't answered by this information. What can I do?
Let us know! Give us feedback. We're listening - and want to make Font Awesome as awesome as possible.